Refund Policy

1. Overview

At SandCart, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer refunds under the following conditions.

2. Eligibility for Refunds

You may request a refund if:

• Your order was not delivered within the estimated delivery time
• The product received is significantly different from the description
• The product arrived damaged or defective
• You received the wrong item

3. How to Request a Refund

To request a refund, please contact us at support@sandcart.com within 30 days of receiving your order. Include your order number and a description of the issue.

4. Refund Processing

Once your refund request is approved, the refund will be processed to your original payment method within 5-10 business days. Please note that it may take additional time for the refund to appear on your statement depending on your bank.

5. Non-Refundable Cases

• Change of mind after the order has been shipped
• Minor color differences due to screen settings
• Orders placed more than 30 days ago

6. Contact Us

If you have any questions about our refund policy, please contact us at support@sandcart.com.